2025

Responsio

Entrant

Benchmark GensuiteĀ®

Category

Innovation in Technology - Emerging Technology

Client's Name

Country / Region

United States

Responsio is an innovative software solution, to empower lean teams in efficiently managing and responding to the growing number of complex, ad-hoc Sustainability, ESG, and EHS disclosure requests. The primary objectives of this project were to address the challenges faced by organizations in tracking, sourcing, and accurately responding to these increasing disclosure demands.
Responsio allows employees who receive disclosure requests to log incoming requests from various stakeholders, documenting essential information such as the requested information, due dates, and statuses. This centralized system enables teams to develop informed response strategies. The solution's AI-powered questionnaire ingestion feature allows users to import requests in Word, Excel, or PDF formats in minutes, and leverage AI-powered response suggestions to draft accurate and consistent responses.
Responsio also includes approval workflows, automated notifications, and a comprehensive library of finalized responses, helping organizations build a repository of vetted knowledge. This ensures that all responses are completed on schedule and maintains data transparency and ownership through role-based access and streamlined review processes.
The implementation of Responsio has resulted in significant benefits for organizations:
Productivity Savings: Subscribers have reported saving an average of 4 hours per disclosure request, translating to 160 hours saved quarterly or $80,000 in productivity savings per year for an organization receiving 40 requests per quarter.
Innovative AI-Powered Capabilities: Responsio is Benchmark Gensuite's first product built with AI at its core, offering advanced features such as AI-powered questionnaire ingestion, response suggestions, and automated draft generation, which save users time and effort.
Improved Accuracy and Consistency: Responsio's centralized repository of finalized responses and review workflows help ensure that all responses are accurate, consistent, and compliant, mitigating business and reputational risks.
Enhanced Transparency and Ownership: The solution's role-based access and streamlined review processes provide data transparency and ownership, enabling teams to accelerate response timelines while maintaining quality.
Responsio's innovative approach and tangible benefits have positioned it as a market-leading solution for managing the growing demands of Sustainability, ESG, and EHS data disclosures, empowering organizations to respond efficiently and effectively to these critical requests.

Credits

 
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