2025

Revolutionizing Procurement Transformation in the U.S. Airline Industry

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Category

Innovation in Technology - Supply Chain & Logistics Technology

Client's Name

Country / Region

United States

Anshul Bansal, Senior Manager at Accenture, is a leader in Procurement & Supply Chain Transformation, recognized for delivering industry-first, technology-driven programs for U.S. national airlines. His work demonstrates how large-scale, complex procurement operations can be transformed rapidly, digitally, and with measurable impact.
Leading U.S. National Carrier (~$2B annual spend)
Delivered the first-ever Coupa rollout for a U.S. airline, covering nearly all U.S. & Canadian spend.
Built cloud-native, API-driven, event-enabled integrations connecting Coupa with ERP, HCM, TechOps (aircraft/engine parts procurement), and tax engines for automated compliance and validation.
Onboarded 180,000+ employees and thousands of suppliers with catalogs, punchouts, and e-invoicing, ensuring rapid adoption, compliance, and streamlined invoice processing.
Retired multiple siloed legacy systems, consolidating spend and generating significant cost savings.
Flagship U.S. National Carrier (~$5B annual spend)
Executed full-scale Coupa transformation, processing $1B+ in spend within weeks.
Digitized 5,000+ legacy contracts across IT, HR, Real Estate, and Supply Chain.
Developed a license re-provisioning model supporting ~150K employees with only 25K licenses, avoiding millions in costs.
Integrated business-critical categories—TechOps and Catering—ensuring accurate PO delivery, automated invoicing, tight PO-to-invoice matching, minimizing spend leakage and fraud.
Supported urgent COVID-19 PPE sourcing across multiple airports.
Combined Innovation & Technology Impact
Consolidated $7B+ annual spend onto a single, scalable Coupa platform, automating full Source-to-Pay processes, including: Sourcing, Contract Lifecycle Management, Supplier Onboarding and Risk Monitoring, Procure-to-Pay, and Analytics.
Enabled 300K+ employees globally from Day 1.
Empowered thousands of suppliers via self-service portals, providing visibility into purchase orders, invoice generation, catalog management, and payment status—enhancing collaboration, vendor relationships, and reducing procurement/AP workload.
Achieved millions in savings via license optimization, process automation, and retirement of legacy systems.
Demonstrated cloud-native, API-first, event-driven orchestration at enterprise scale.
Programs now serve as industry-first benchmarks for airline procurement and supply chain transformation.


Anshul currently advises another major U.S. airline on Oracle Cloud Procurement & Finance modernization, applying expertise in digital procurement, API orchestration, and integration architecture to drive efficiency, compliance, and operational resilience.

 
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