Agentic Commerce Suite

Commerce technology has automated tasks for decades, but it has never been autonomous. Rules engines reprice on yesterday's data, campaign tools need constant tuning, and catalog work stays manual at any scale. The Agentic Commerce Suite from Flipkart Commerce Cloud (FCC), the enterprise SaaS arm of Flipkart, a Walmart company, represents a category shift: from software that assists retail teams to AI agents that run retail operations toward explicit business goals.

A retailer sets an objective, revenue versus margin, and the agents plan, execute and optimise toward it continuously. A Competitive Intelligence Agent monitors 8M+ competitor products sub-hourly. A Pricing Manager Agent reprices autonomously within retailer-set guardrails, without manual ETL. A Campaign Autopilot Agent optimises retail-media bids to ROAS, while a Publisher Yield Agent adjusts fill and floor prices in real time. AI Catalog agents enrich raw product data into buyer-ready content at 98%+ match precision, semantic and conversational discovery handles the long-tail queries keyword search fails, and supply chain and CX agents predict inventory, automate procurement and resolve support conversationally. Each agent is composable and API-first: enterprises switch on one capability or the whole suite on their existing stack, live in around 45 days versus a three-month norm.

The innovation is proven in production. Hepsiburada, one of Turkey's largest marketplaces, moved to autonomous real-time pricing: 400+ pricing rules automated across roughly 70% of its retail business, a 3 to 5% revenue increase, 4 to 7% margin growth and 1.7x faster repricing. Staples automated competitive pricing across thousands of SKUs and 150+ brands while holding margins. A global grocery retail giant with 10,500+ stores and $550B+ annual sales grew retail-media revenue 5x year on year. Across the Suite: 40% fewer mis-buys, 5 to 7% higher average order value and a 65% reduction in support handle time.

Powering 35B+ in annual GMV, 350M+ customers and 200M+ SKUs, and recognised in three consecutive IDC MarketScapes, the Suite was forged running one of the world's largest commerce ecosystems, then handed to every retailer: the difference between tools that help people run retail and retail that runs itself.